Chromebook Troubleshooting

Hardware and operating system problems

• Chromebook hardware (like the battery, keyboard, or screen)
• Chromebook software (including updates, speed, and performance)

​Other problems

• Webpage loads slowly
• "This webpage is not available"
• "Aw, snap!"
• "The following plug-in has crashed..."
• Supported file types and external devices
• Mobile data

Connection problems

• Wireless or mobile networks
• Wired networks